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10 Oct 2018

Other Outdoor Kayak Manager

Outer Island Excursions – Posted by oixcareers Eastsound, Washington, United States

Job Description

We are seeking a self-motivated, organized and enthusiastic individual to join our team as a Manager of the kayaking branch of Outer Island Excursions (OIE). OIE is based on Orcas Island in the heart of the San Juan Islands of Washington State. People from all over the world come to this beautiful region to experience the great outdoors. We offer authentic wildlife experiences including kayaking, fishing, whale watching, and much more. The touring season is from March through October. Kayak Naturalists independently lead tours off the north shore of Orcas Island and around Sucia Island State Park. These tours focus on the coastal ecosystem and intertidal zone. We rent kayaks and canoes directly on site as well as offer the option to deliver them anywhere on Orcas Island.
The Kayak manager is responsible for coordinating and executing pre-season prep, post-season breakdown and daily operations including scheduling as well as leading independent tours. The kayak manager will be expected to oversee and direct a team of up to 5 kayak guides. Scheduling will involve assigning tour guides to daily standard tours as well as taking care of any maintenance and necessary projects to uphold the functionality of the kayak station. Maintenance and projects will often include small repairs of the kayaks. The kayak manager will be expected to keep the kayak team motivated and positive throughout the busy touring season.
OIE is a very dynamic team. Beyond the overall duty to manage the kayak station, the kayak manager should expect to help wherever is needed during the touring season. This includes working as a deckhand on Whale Watches and helping in the office, which involves answering phones.
Familiarity with kayak rescue techniques, safety procedures, public speaking, strong communication skills, and guiding experience are required. Must be available March 1st through October.
Responsibilities include:
-Pre-season preparation of the kayak station
-Post season breakdown of the kayak station
-Daily kayak tour scheduling
-Creating and enforcing seasonal kayak protocols
-Managing a team of up to 5 individuals
– Providing safe, educational tours to customers
-Educating the public about the marine mammals, birds, intertidal life, geology, ecology, and the natural and cultural history of the San Juan Islands.
-Daily cleaning and occasional maintenance of kayaking equipment and powerboats
-Providing safety orientations prior to each tour and rental
-Delivering kayaks across the island
-Running check-in including collecting payment and processing online transactions
-When guiding tours effective communication between guides and office staff is critical
-CPR and First Aid Certified (before arrival)
-Completed BS or above in Ecology, Wildlife Biology, Environmental Science, or related field
-Valid driver’s license
-Subject to random drug testing
-Excellent customer service skills
-Strong communication and public speaking skills
-Self-motivated, enthusiastic, and strong work ethic
-Flexibility and open to an often unpredictable schedule
-Capable of working long hours in physically challenging outdoor environment (expect long hours June-August)
-Previous kayak guide experience required
-Able to lift 50 lbs (capable of regularly lifting kayaks from storage racks, lifting kayaks on truck racks, hauling kayaks short distances, etc)
-Able to kayak for 6 hours
-Able to tow a kayak
-Able to communicate and work effectively with customers on the phone and in person
-Able to work independently and as part of a dynamic team

How to Apply

Send (1) Cover Letter (2) Resume or C.V. (3) Contact Information for 3 References. Please submit as 1 combined PDF document to with the SUBJECT: Kayak Manager_AJ Applications without the appropriate subject heading will not be received. Our expected timeline is to review applications each December, process interviews in January, and complete hiring by February for the following field season. Unfortunately at this time we can not accept applicants who are not US citizens.

Job Categories: Full-Time. Job Types: Other Outdoor.

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